Check This First
If any of these are happening right now, stop reading and call. Everything else on this page can wait until we're on the phone with you.
Active flooding or water spreading across the floor
Sewage backing up into a tub, sink, or floor drain
A gas smell near a fixture, water heater, or appliance
No water at all, anywhere in the house
A burst or split pipe under a sink, wall, or slab
A real person answers, day or night. Tell us what's happening and where the water shutoff is if you know it. We'll walk you through what to do in the next few minutes while a plumber is already on the way.
Our plumber comes ready for the situation you described, with the parts and tools most emergency calls need. We find the source fast, stop the damage, and explain your repair options before touching anything else.
We confirm the fix is holding, clean up the work area, and make sure your water is running the way it should. You'll get straight pricing with nothing added after the fact.
Any Emergency, Any Hour
PlumbSmart trucks carry the parts and tools for the emergencies we see most in San Antonio homes. Whatever is happening, you get a licensed plumber who can actually fix it on the first visit, not just stop the bleeding.
A crisis at 2am shouldn't mean a voicemail. Our phones are staffed around the clock, and a licensed plumber gets dispatched the moment we hang up with you.
Emergency doesn't mean overpriced. We quote the job before we start, including any after-hours rate, so you're never guessing what the invoice will say.
Pipes burst at midnight. Water heaters fail on a Sunday. A backed-up line doesn't wait for Monday morning. PlumbSmart built its emergency service around that reality. Someone answers your call, day or night, and a licensed plumber is already moving before you've finished explaining the situation.
We've handled thousands of emergency calls across San Antonio: slab leaks in older neighborhoods, water heater blowouts in new construction, and every kind of burst pipe in between. Whatever set off your alarm bells tonight, we've likely seen it before and know how to stop it fast.
The moment you call, we get your address, a quick description of what's happening, and dispatch the nearest available plumber. If you know where your main water shutoff is, we'll walk you through closing it while help is on the way. That single step can be the difference between a repair and a full remediation.
Here's what we check on every emergency visit, no matter what brought us out:
Emergencies are urgent, not complicated. We keep pricing straight even when the clock says 3am.
Fast Response, Citywide
PlumbSmart trucks are spread across the San Antonio area, not parked at one shop waiting for a call. That means a shorter drive to your door whether you're downtown or out toward the suburbs.
Diane Mcelroy
Recent Google review
I am having a weird issue with intermittent dampness in my garage. Roger spent about 1.5 hours trying to locate the problem. He assured me it was not a plumbing problem and told me not to worry about the service call.
Andrew Schaffrinna
Recent Google review
Joey was extremely knowledgeable and friendly. Excellent service, excellent advice, went above and beyond by providing me with recommendations on how to prevent future issues. Highly recommend.
Kristi Lopez
Recent Google review
So happy with our new system! The team was absolutely fantastic! Thank you!
Svetla McPhie
Recent Google review
PlumbSmart was the only plumbing company that responded the same day to fix a leak. Excellent work and coordination. All over great team.
Plumbing disasters don't wait for business hours. Our expert team is ready to roll at any moment's notice, day or night, to handle your emergencies.
We dispatch as soon as you call, and our trucks are positioned around San Antonio to keep drive times short. The exact arrival window depends on your location and what else is on the board that hour, but emergency calls jump the line ahead of routine work.
Active flooding, sewage backup, a gas smell near any fixture or appliance, a burst pipe, no water at all, or a water heater failing in a way that's flooding a closet or attic. If you're not sure, call anyway. We'd rather tell you it can wait than have you sit on something serious.
We quote the job before we start, and you'll know the number before we touch anything. There's no surprise line item added because of the hour on the clock.
Find your main water shutoff and turn it off if the leak is active. If you smell gas, leave the house, don't flip any switches, and call your gas utility along with us. For a sewage backup, keep kids and pets away from the affected area until we arrive.
In almost every case, yes. Most burst pipe calls are resolved same-visit once we locate the break. If the damage is more extensive, like a slab leak or a pipe buried in a wall, we'll stop the immediate flooding first and schedule the full repair right after.
Did you know that approximately 9-13% of our service calls are to come out to fix other companies' mistakes?
From the Blog
Practical tips and local insights from the PlumbSmart team.
1233 Safari St, San Antonio, TX 78216
(210) 810-0810Available 24 hours, 7 days a week.
PlumbSmart works under Master Plumber Adam Shannon's license, #M-42778, and emergency calls are where that license actually gets tested. Anyone can hand you a wrench. Fewer people can walk into a flooded utility room at 1am and know exactly where the shutoff is, what failed, and how to fix it without making the night worse.
We've built our emergency response around 18-plus years of exactly that kind of call, more than 8,000 repairs across the city, and a team that treats a 3am dispatch the same as a Tuesday afternoon appointment. Same license, same standards, same straight pricing.
If you're reading this because something is actively going wrong in your home right now, stop reading and call. We'll ask a few quick questions, get you started on what to do in the next five minutes, and have someone headed your way.